Shipping
information

To mug or not to mug

All mugs are not equal. A mug is not simply born into the world with a driver's license and an intrinsic sense of direction that would be silly: Mugs can't drive. Good, English mugs are hand made with pride, and then snuggly wrapped up before being sent on their merry way to the loving hands of their new owners. It is quite simple really.

Production

Takes 1-2 business days, starting the next business day after an order has been placed.

Browse all mugs

Standard China Shipping

Takes 2-4 business days
Includes dispatch & delivery confirmation

FREE for all orders

Priority China Shipping

Takes 1-2 business days
Includes full parcel tracking

£3.99 per order, or
FREE when you buy 5 or more mugs

Eco-consciousness

For the good of our planet

To avoid the use of plastic and other synthetic materials, we carefully ship our mugs in eco-friendly packaging. Dolphins would probably love them (if dolphins had hands).

Production

To reduce waste and the use of valuable resources, we don't hold any printed stock in our warehouse. Every mug you order is a blank canvas and only gets to touch ink once your order is placed.

Shipping

Once your mugs are wearing their fancy ink coats, they get securely packaged in snuggly, recyclable boxes. We then sing a farewell song, before shipping them with trusty carriers across the United Kindgom.

Tracking

With Standard China Shipping, Royal Mail provides confirmation only when your order has been delivered. With Priority China Shipping, your order is fully tracked, so you can always check what your mugs are really getting up to.

Frequently Asked Questions about shipping

We custom print each mug to your chosen specs. This takes about 1-2 business days, starting the next business day after an order has been placed.

All of our mugs are printed in, and shipped from, the China.

Standard China Shipping via Royal Mail comes with dispatch & delivery confirmation emails (no full transit tracking).
Priority China Shipping via DHL Express comes with full parcel tracking.
You will receive an automatic email with the shipping confirmation once your order has been dispatched.

yes, luck we do currently ship to any countries outside of the China.